fb




Holiday Firms Forcing To Pay Balance For Holidays Unlikely To Go Ahead, An Analysis

Holiday Firms Forcing To Pay Balance For Holidays Unlikely To Go Ahead, An Analysis

Banter
13-May-2020

This Is Money dives into the issue many of us are facing, where we're due to pay thousands for our holiday with the likelihood it will be cancelled, or face losing our deposits.

On a personal note, this situation is particularly concerning because we'll have to decide whether to cancel and lose the deposit paid, or pay the full balance and either hope it's not going to go ahead and get a full refund. However, if the holiday does goes ahead, would the Disney World experience be anything like normal and the experience expectation we technically put our deposit down on? Some people are fine to go with whatever social distancing measures, the possibility of no fireworks, no character meet and greets etc (see the opening of Shanghai) are in place, but there is an argument to be made that it's not the holiday we booked, so should we have the right to cancel?

If customers choose to cancel and not pay the balance, they stand to lose their deposit. It means that disappointed holidaymakers, including many who have lost their jobs or who are vulnerable to the virus, are now faced with a difficult decision. They can refuse to pay and sacrifice their deposit, plus fork out to cover a cancellation fee. Or they can pay the balance and hope they can get a refund when the trip is cancelled.

Holiday firm's customer services departments are overwhelmed at the moment, and naturally they're putting most the resources they have to people travelling in the next month or so. However, that leaves people travelling in the summer stuck with this decision of whether to cut their loses or pay their balance with risk of not getting the holiday you paid for. This is compounded by the fact that Health Secretary Matt Hancock said foreign summer holidays are likely to be cancelled. People are waiting weeks and weeks for refunds for already cancelled holidays for the first couple months of the pandemic, which puts more fear into people paying their balance because they might not see that money back for a long time if their holiday is cancelled.

Some Holiday firm's are being more flexible than others, and as time goes on, hopefully they'll all at least match and be a little more flexible going forward. Virgin Holidays are now allowing anyone with a holiday booked for September 30th and before to reschedule at no cost. While currently with TUI and other tour operators, it's July 11th. If you decide now to reschedule for a holiday already booked for this summer, you will forfeit your deposit in fees.

There is also the fear that you could pay thousands for your holiday, and that company could go out of businesses. While that is mostly fine if you have a ATOL protected package, it's still throwing thousands of pounds into the unknown.

While the whole travel industry is having a tough time through this pandemic, the way they treat their customers will enhance or destroy any sort of customer loyalty in the future.
Join the FREE Mickey From The UK email club & never miss any of our Disney content
Tick the box to confirm you want to signup to our email club
(Your email will never be shared, sold or spammed as outlined in our privacy policy. Only Disney goodness you'll receive.)

Share    Share   Share   Share   submit to reddit

Read Next
CEO Bob Chapek Discusses Price Increases, Passholders, And Parks Demand In New Interview
 


CEO Bob Chapek Discusses Price Increases, Passholders, And Parks Demand In New Interview
The Hollywood Reporter interviewed Walt Disney Company CEO Bob Chapek where the reporter, Kim Masters, did an incredibly good job asking some good questions including question relating to Walt ...   Read more >
New Original Animated Film "Wish" Coming In 2023
 


New Original Animated Film "Wish" Coming In 2023
Disney has announced a new original animated film called "Wish". The film will explore how the iconic wishing star came to be. The film will release in cinemas in November 2023. The film is a fan...   Read more >
"Peter Pan & Wendy" Movie Poster Released Coming To Disney+ In 2023
 


"Peter Pan & Wendy" Movie Poster Released Coming To Disney+ In 2023
Disney has released a new poster for the upcoming live-action movie "Peter Pan & Wendy". The movie will go straight to Disney+ in 2023.   Read more >
Logo Released For The Upcoming "Snow White" Live-Action Movie Coming In 2024
 


Logo Released For The Upcoming "Snow White" Live-Action Movie Coming In 2024
Disney has released a new logo for the upcoming "Snow White" live-action film. The film is due to release in 2024. Rachel Zegler stars as Snow White and Gal Godot stars as the evil queen.   Read more >
Pixar Announces "Inside Out 2" Is Coming Summer 2024
 


Pixar Announces "Inside Out 2" Is Coming Summer 2024
Pixar has announced the sequel to Inside Out - Inside Out 2 - which will be coming to cinemas in the summer of 2024. The story will follow Riley again as she enters her teenage years. Oh JOY! Am...   Read more >
"Mufasa: The Lion King" Live-Action Prequel Coming In 2024
 


"Mufasa: The Lion King" Live-Action Prequel Coming In 2024
At D23 Disney has announced a new live-action Lion King prequel movie called "Mufasa: The Lion King". It will take place before the events of The Lion King (live-action) and will feature Timon, ...   Read more >
Disney Releases Live-Action "The Little Mermaid" Teaser Trailer
 


Disney Releases Live-Action "The Little Mermaid" Teaser Trailer
At D23 Disney has shared a new teaser trailer for the upcoming live-action remake of "The Little Mermaid" coming to cinemas May 26th, 2023. Out of the sea, wish I could be... part of that world. ...   Read more >
Disney Releases New "Disenchanted" Trailer Coming To Disney+ November 24th
 


Disney Releases New "Disenchanted" Trailer Coming To Disney+ November 24th
At D23 Disney has released a new trailer for the live-action musical comedy "Disenchanted." "Disenchanted" begins streaming on Disney+ starting November 24th. The magical teaser trailer for the a...   Read more >
Hocus Pocus 2 Trailer Released And Coming to Disney+ September 30th
 


Hocus Pocus 2 Trailer Released And Coming to Disney+ September 30th
At D23 Disney released a new poster and trailer for the upcoming film "Hocus Pocus 2". The film will be streaming on Disney+ starting September 30th. This Halloween Season, some legends never die...   Read more >
First Look At The New Walt Statue Coming To EPCOT
 


First Look At The New Walt Statue Coming To EPCOT
At D23 Disney has released the first look at the actual state of Walt Disney coming to EPCOT. The statue is currently on display at D23 but will soon be installed at Dreamer's Point in EPCOT. ...   Read more >

View More >
Mickey From The UK
British Disney Parks Community
About Mickey From The UK

Email Subscribe Join Our Free Email Club
All our Disney news, reviews, offers, and more, direct to your inbox, for free.

Facebook FB Page
75,000+ Likes
Facebook Group FB Group
10,000+ Members
Instagram Instagram
6,000+ Followers
Twitter Twitter
1,200+ Followers



'Mickey From The UK' is an unofficial privately owned Disney and Walt Disney World community website.
© MickeyFromThe.UK . All Rights Reserved. Content cannot be reproduced without permission.

Email Club       About       Contact Us       Advertising/Reviews/Sponsorships       Disclaimers       Privacy