Thomas Cook has collapsed and all bookings have been cancelled. While this is a stressful time, if you were ATOL protected or have the proper travel insurance, you should get your money back. It will likely be a lengthy and inconvenient process, and you will need some patience.
Many people are still panicking about their now cancelled Disney World holiday booked with Thomas Cook and how to get the money back.
First make sure your holiday is actually cancelled. Check with your agent or call Disney to double check. If you booked your holiday direct through Disney and added Thomas Cook flights, only your flights will be cancelled. If you booked your entire package through Thomas Cook, the whole package is cancelled. click here for more information.
You’ll be able to claim a refund starting 30th September for cancelled your ATOL protected holiday
If that fails (which is unlikely) you can file a chargeback through your bank or claim on your travel insurance. A lot of people are panicking and going straight to card providers, and while there is some success, majority of people are told claim through ATOL first when it opens up.
If you’ve booked flight only, you are not ATOL protected and need to claim through your card provider or travel insurance.
Disney will not let you take over your bookings made via Thomas Cook. Assume all is cancelled and they’ll be removed from your My Disney Experience soon. You’re free to rebook with Disney and add flights later.
I know it can be stressful, even more so if you’re due to travel soon and cannot get a replacement holiday due to flight price spikes, but getting your money back shouldn’t be an issue, it’ll just take some time and patience. Our next September honeymoon is cancelled, so we’ll rearrange that soon, and I hope yours can be too, especially as the free dining offer is still on, and with all the cancelled rooms Disney will allocate back out into the wild to be sold again.
We'll update this article with links when new information is provided to us.
Book your Disneyland Paris trip today and travel in safety and comfort of your own car and receive FREE crossing with P&O Ferries with your package booking for stays between 1st January 2024 - 27... Read more >
Welcome to a magical world that swings, slides and rocket-rides your mood until you start to feel a little more... you. Welcome to Walt Disney World Resort in Florida. Welcome back to being you.
... Read more >
Disney has today announced that the gold Walt Disney World 50th statues situated across the Walt Disney World theme parks will be sticking around a little longer! Disney will be removing the 50th... Read more >
In a new SEC filing, The Walt Disney Company disclosed a 10-year plan to "expand and enhance" its domestic and international parks, and cruise line capacity. Nearly double the amount spent in the... Read more >
Disneyland Paris and McDonald's have announced a new location will be constructed to host a new restaurant at Disney Village, Disneyland Paris.
Work on the new restaurant will begin in Septem... Read more >
Disney Parks live-streamed Disney Treasure event showcased the upcoming new ship. During the presentation Disney Cruse Line announced:
The three rotational dining restaurants will be Worlds Of... Read more >
Disneyland Paris has announced that much loved drone show called "Avengers: Power the Night" at Walt Disney Studios will return on select dates from 1st September, 2024, through January 7th, 2024... Read more >
With the 30th celebrations coming to the end, the much loved "Dream... and Shine Brighter" show (a show we highly praised) is coming to an end. Disneyland Paris today has announced that starting ... Read more >
Disneyland Paris has announced "Disney Symphony of Colors" will be coming to Disneyland Paris starting January 8th, 2024. Over the first few weeks of the new year, Disneyland Paris will gradually... Read more >
Disneyland Paris has announced an exclusive new Alice in Wonderland-themed stage show coming to Walt Disney Studios Park next Spring.
In the spring of 2024, guests of Walt Disney Studios Par... Read more >
