fb
Home WDW Tickets WDW Guide WDW News WDW Reviews WDW Articles


Skyscanner

News

Breaking: Bad Feedback And Law Changes Lead To Disney Enhancing Bus Service

Disney have been getting bad feedback regarding their bus service, and are running new tests to help improve it.


Breaking: Bad Feedback And Law Changes Lead To Disney Enhancing Bus Service

We just got off the bus on the way back from Epcot and have learned that starting today, Disney are looking to upgrade the service of their bus transportation system.

A law is now in place which says that drivers must have 2 hands on the wheels at all times when the bus is in motion. So, they are no longer allowed to grab the microphone to talk to guests (not that you can hear them half them time anyway).

Due to the negative feedback in recent survey’s, Disney has come to 2 conclusions. Firstly, guests have said they miss when drivers use to talk and make jokes throughout the journey. And secondly, to make absolutely clear before departing where the bus is going to, and which stop to get to go back to your resort. Apparently, guests have been incredibly frustrated - and missed dinner reservations - because they went back to the same spot at the park where they were dropped off, rather than looking at the signs and seeing which bus stop they need to go to.

So over the next 5 weeks on all resort runs to Epcot, you’ll be getting another driver/cast member who will be talking to guests throughout the journey. If guest feedback reacts positive to this, they will install headset microphones to drivers so they can talk to guests during the journey without removing their hands from the wheel, which is no longer allowed when the bus is in motion.

They will be sending out survey’s at the end of your holiday to get feedback, or ask you tweet using the hashtag #castcompliments for both good and bad feedback in regards to the bus service at Disney World. It’s apparently monitored 24 hours and all feedback is recorded.


Flights Cheap Orlando Flights Search >>

Tickets 2019/2020 Ticket Guide & Deals >>

xmas Christmas Party Tickets 2019 >>


Join the Mickey From The UK email club & never miss any of our Disney content
Tick the box to confirm you want to opt into our emails
(Your email will never be shared, sold or spammed as outlined in our privacy policy. Only Disney goodness you'll receive.)

This article was posted on 13-Sep-2017
Please share this article using the buttons below.

            submit to reddit

Read Next  View More >
D23: IllumiNations To Be Replaced With EPCOT FOREVER What Is ATOL protection, Do I Need It? Happily Ever After Dessert Party Review Universal Orlando Announces 4th Theme Park New Entertainment And Attraction Tweaks For 2018 Halloween Party

Mickey From The UK
UK Disney World Community
Who Are We?
Flights Cheap Orlando Flights Search >>

xmas Christmas Party Tickets 2019 >>

tickets 2019/2020 Ticket Guide & Deals >>


Facebook Facebook Twitter Instagram

Skyscanner
Recent News
  • Customers Still Waiting For Thomas Cook ATOL Refunds
  • Star Wars: Rise of the Resistance Photos And Videos
  • New Details On Upcoming Toy Story Land Restaurant
  • Mickey & Minnie Runaway Railway Opening Date Announced
  • Star Wars Hotel To Open In 2021

  • Product Reviews  View More >
  • Donald Duck 85th Limited Edition Plush Review
  • Disney Traditions Jim Shore Mickey The True Original
  • Disney Traditions Jim Shore Mickey Takes The Lead
  • Looking Back Over The Mickey Memories Collection
  • Swarovski Mickey Mouse Celebration

  • Disney World Reviews  View More >
  • TUI Review
  • Boathouse At Disney Springs Review
  • Garden Grill Breakfast And Lunch Review
  • Ohana Review
  • Star Wars: Galaxys Edge First Impressions

  • Q&A  View More >
    Have a question? Ask us here!

    Popular Questions
  • Can I Upgrade My Free Quick Service...?
  • How do we get to the Super Target s...?
  • Can I Buy A Disney World Annual Pas...?
  • What forms of ID are accepted?
  • What Happens When My Disney World P...?


  • MickeyFromThe.UK is an unofficial Walt Disney World fan and information site.
    MickeyFromThe.UK is an online British guide to visiting the Walt Disney World Resort in Orlando, Florida.
    © MickeyFromThe.UK . All Rights Reserved. Content cannot be reproduced without permission.

    About    Contact Us    Advertising/Reviews/Sponsorships    Report Error    Terms    Disclaimers    Privacy    RSS Feeds