Disney Urge UK Guests To Not Call, Information Coming Soon

Disney Urge UK Guests To Not Call, Information Coming Soon


Disney this morning announced the cancellation of all dining reservations, dining plans attached to packages (including free dining), Fastpass+ and Extra Magic Hours. The concern over people's bookings for 2020 has likely resulted in huge spike of calls to Disney's callcenters. To help combat this, Disney has sent out an email to guests asking them not to call, and when UK specific information is available, they will get in contact with you via email.

Consumer protection laws are much more strict here in the UK than they are in the USA, and it's unlikely Disney can just pull out the free dining offer from people's bookings without legal repercussions without offering a full refund or options to reschedule, so it's likely taking a little more time to organise. Let's hope that whatever Disney do -- and so far they've been excellent -- it's to people's satisfaction, and that it extends to bookings via UK travel agents.

Dear Guest,

Following the recent announcements about the reopening of the Walt Disney World Resort we are sure that you may have questions about how this affects your booking. We are writing to assure you that we are working diligently to be able to provide answers to all of your questions as quickly as possible. As soon as we have more information about how these changes affect your booking we will be in contact to advise you of the options that are available. We kindly request that you wait for us to email with more information and to not call us, as we will unlikely be able to answer your questions at this time.

Your patience and understanding is greatly appreciated while we work to welcome you back to the Walt Disney World Resort.

Kind Regards,
Walt Disney Travel Company International


Disney World Magical 50th Anniversary 2022 Offer

Get up to $950 free dining credit, $100 gift card, free amendments, low deposit, & more.

Click here to search offer dates & book now >>

Join the Mickey From The UK email club & never miss any of our Disney content
Tick the box to confirm you want to opt into our emails
(Your email will never be shared, sold or spammed as outlined in our privacy policy. Only Disney goodness you'll receive.)
This article was posted on 29-May-2020

            submit to reddit

Read Next  View More >
"Magic Is Calling" Song Now Available To Stream "Olaf Presents" Coming to Disney+ On November 12th Face Coverings Now Only Required For Guests 11+, Social Distancing Markers ...

Mickey From The UK
UK Disney World Community
Who Are We?

Email Subscribe Facebook Facebook Twitter Instagram

Offer Ends Nov 2nd, Book Now!
Book Your Disney World Magical Package For 2022 Now

Walt Disney World FREE DINING CREDIT + free gift card offer for 2022

Up to $950 dining credit, $100 gift card, free amendments, low deposit, & more
Click here to book now >>

'Mickey From The UK' is an unofficial privately owned Disney and Walt Disney World community website.
© MickeyFromThe.UK . All Rights Reserved. Content cannot be reproduced without permission.

Email Club       About       Contact Us       Advertising/Reviews/Sponsorships       Disclaimers       Privacy