Manchester Airport Data Breach: Parking & WiFi Users Hit

Manchester Airports Group has confirmed a cyber security incident in which an unauthorised third party has accessed customer data linked to car park, lounge and Fast Track bookings, plus in-airport WiFi sign-ups, at Manchester, Stansted and East Midlands airports. MAG says passenger safety and airport operations have not been affected, and no bank or payment details were involved. If you've booked parking, a lounge or Fast Track at any of these three airports for an upcoming Walt Disney World or Disneyland Paris trip, here's exactly what's been accessed and what you need to do about it.

What Has Happened At Manchester Airports Group?

MAG, which owns and runs Manchester, Stansted and East Midlands airports, says it has been the target of a cyber security incident carried out by an unauthorised third party. The group has said it contained the risk as soon as it became aware and is now working with specialist advisors and the relevant authorities.

"Manchester Airports Group has been subject to a cyber security incident by an unauthorised third party. A quantity of customer data has been obtained that relates to car park, lounge and Fast Track bookings and in-airport WiFi sign-ups at Manchester, Stansted and East Midlands airports. At no point has passenger safety or aviation security been compromised."

- MAG spokesperson, Manchester Airports Group statement

MAG has been clear that this has not caused any disruption to flights, and parking services at all three airports are continuing to run as normal.

What Customer Data Has Been Accessed?

MAG has confirmed that neither the company nor the system that was accessed holds customers' bank or payment details, so there's no suggestion that card numbers or bank information have been exposed. What has been accessed is personal data attached to specific bookings.

The confirmed data includes email addresses, phone numbers, vehicle registrations and postcodes belonging to customers who booked car parking, an airport lounge or Fast Track security, or who signed up to the free in-airport WiFi at Manchester, Stansted or East Midlands.

Does This Affect Manchester Airport Flights To Walt Disney World?

Manchester is one of the UK airports with a direct scheduled route to Orlando, and it's the one most Disney travellers from the North of England use. Virgin Atlantic flies direct from Manchester to Orlando International Airport (MCO) daily. TUI also operates its own service from Manchester to Melbourne Orlando International Airport.

None of those flights have been affected by this incident. MAG has said that airport operations remain unaffected and passengers should travel as normal. What's relevant here is that a lot of UK families flying Virgin Atlantic or TUI out of Manchester for a Walt Disney World trip might have booked airport parking, and quite possibly an airport lounge or Fast Track security pass, to make the start of a long-haul flight day less stressful. If that's you, your booking itself is safe and your flight isn't affected, but the personal details tied to that parking or lounge booking are among the data types MAG has confirmed were accessed.

Check Virgin Holidays package prices or search Virgin Atlantic flights from Manchester if you're planning a Walt Disney World trip and want to see what's currently available. TUI's Manchester to Orlando packages are worth comparing too if Virgin doesn't suit your dates.

Does This Affect Stansted Or East Midlands Flights To Disneyland Paris?

Stansted and East Midlands aren't typically thought of as long-haul airports, but both have relevance if you're planning a trip to Disneyland Paris rather than Florida. easyJet launched a direct route from Stansted to Paris Charles de Gaulle in March 2026. Charles de Gaulle is the most common arrival airport for Disneyland Paris, since it connects onward to Marne-la-Vallee-Chessy by train.

As with Manchester, none of this incident touches the flights themselves. What it affects is the same category of customer data at Stansted and East Midlands as at Manchester, meaning email addresses, phone numbers, vehicle registrations and postcodes tied to parking, lounge or Fast Track bookings made at either airport.

Compare Disney Holidays transport, hotel and ticket packages for Disneyland Paris if you're still deciding how to put your trip together, or use the pricing calendar to find the cheapest dates to visit.

What Should You Do If You Have A Car Park, Lounge Or Fast Track Booking?

MAG says it has already contacted customers it believes have been directly affected, so if you haven't heard from them, that's a reasonable (though not guaranteed) sign your specific data wasn't among what was accessed. Either way, there are a few sensible things worth doing if you've got a booking at any of the three airports.

• Your existing booking is still valid. MAG has confirmed upcoming bookings are unaffected and you don't need to cancel or rebook out of caution alone.
• Online Manage My Booking is temporarily switched off. If you need to change or cancel in the near future, you'll need to call MAG's customer services on 0208 163 8001 rather than doing it online.
• Any cancellation made because of this incident is free and fully refunded, so there's no financial reason to feel pressured either way.
• Be alert to follow-up scam attempts. Since email addresses and phone numbers were accessed, watch for unexpected emails, texts or calls asking for payment details, banking information or passwords. MAG has said it will never contact you unexpectedly for these.
• If in doubt about a message claiming to be from MAG, don't click any links, and check directly with MAG through its official site rather than replying.

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Manchester Airports Group Cyber Incident: Your Questions Answered

What data has been accessed in the Manchester Airports Group cyber incident?
A quantity of customer data was obtained by an unauthorised third party. Neither MAG nor the system accessed hold customers' bank or payment details. The data that has been accessed includes customers' email addresses, phone numbers, vehicle registrations and postcodes.

Will my upcoming booking at Manchester, Stansted or East Midlands airport be affected?
No. All upcoming bookings remain valid and are unaffected by this incident. You do not need to take any action regarding your booking.

Can I still make changes to my booking through Manage My Booking?
Access to the online Manage My Booking service has been temporarily suspended as a precaution. If you need to make an urgent change within the next 72 hours, you can contact Manchester Airports Group's customer services on 0208 163 8001, Monday to Friday from 9am to 5pm, excluding bank holidays. Call wait times may be longer than usual.

Will I be charged if I cancel or change my booking because of the incident?
No. If you cancel or change your booking dates as a result of this incident, you can do so at no charge, and any cancellations made because of the incident will be fully refunded.

Has the cyber incident affected flights or airport operations at Manchester, Stansted or East Midlands?
No. The incident has not resulted in any operational disruption and does not involve operational airport systems. Airport operations remain unaffected and passengers should continue to travel to the airport as normal.