Yes, Disney Holidays (disneyholidays.co.uk) is legit. It's Disney's own UK booking site, run by the Walt Disney Travel Company (International), a division of The Walt Disney Company Limited based in Hammersmith, London, and flight-inclusive packages are protected under ATOL number 10401. The unusual web address is the main reason people check before handing over a deposit. Here's everything you need to know.
Article Summary
- Is it legit: Yes, disneyholidays.co.uk is run by the Walt Disney Travel Company (International), a division of The Walt Disney Company Limited (company number 530051)
- Financial protection: ATOL 10401 on flight-inclusive packages, with ABTA (W1803 and P6684) covering packages without flights
- Walt Disney World deposit: £150 per person with flights or £50 per person for hotel and ticket packages, and the balance can be paid in instalments with no fees
- Contact: freephone 0800 169 0730 for Walt Disney World holidays and 0800 169 0737 for Disneyland Paris holidays
- Disneyland Paris: Disney Holidays sells packages with travel included, while DisneylandParis.com handles hotel and ticket only stays
See Walt Disney World packages on Disney Holidays
See Disneyland Paris packages with travel included
Read on for the full deposit and cancellation charges, which Disney site to use for Disneyland Paris, and when Virgin Holidays or TUI might suit you better than booking direct.
Is Disney Holidays Legit?
Yes. Disney Holidays is the name people give to disneyholidays.co.uk, which is the website Disney uses to sell Walt Disney World and Disneyland Paris holidays to UK guests, along with Disney Cruise Line sailings. There's no middleman involved. The company taking your money is the mouse himself, aka Disney.
The confusion comes from the branding. You won't see a "Disney Holidays" logo anywhere on the site, because the pages are branded as Walt Disney World or Disneyland Paris depending on where you're heading. The only place the name appears is the web address, and a .co.uk domain that doesn't say "disney.co.uk" is exactly the sort of thing we've all been taught to be suspicious of. So people search to check, which might be how you got here.
If you want to check for yourself before paying anything, there are a few things to look for. The address bar should show disneyholidays.co.uk, the page footer should name the Walt Disney Travel Company (International) and quote ATOL 10401, and you can search that ATOL number on the Civil Aviation Authority website to confirm it's live. Paying by credit card adds another layer, since purchases between £100 and £30,000 are covered by Section 75 of the Consumer Credit Act.
Check Walt Disney World package prices for your dates
Who Runs Disney Holidays? The Walt Disney Travel Company Explained
Disney Holidays is run by the Walt Disney Travel Company (International), which is a division of The Walt Disney Company Limited. That's Disney's UK company, registered in London under company number 530051 with its registered office at 3 Queen Caroline Street, Hammersmith, London W6 9PE. The Walt Disney Company Limited is in turn part of The Walt Disney Company in Burbank, California. Corporate structures - aren't they fun?
Technically, the Walt Disney Travel Company acts as a tour operator and travel agent, which is why it holds an ATOL licence and ABTA membership like any high street travel company. The difference is that it only sells Disney, and it is Disney.
If you need to get hold of them, these are the official contact details listed on the Disney Holidays website.
- Walt Disney World holidays - 0800 169 0730 (freephone)
- Disneyland Paris holidays - 0800 169 0737 (freephone)
- Email - disneytraveluk@disneyonline.com
- Walt Disney World phone line hours - 9am to 8pm Monday to Friday, 9am to 7pm on Saturdays and 10am to 6pm on Sundays
Yes, that email address is real too, even if a disneyonline.com address looks about as official as a Hotmail account. Anyone under 18 needs a parent or guardian's permission before calling, according to Disney's own contact page.
Is Disney Holidays ATOL And ABTA Protected?
Yes, both, but they cover different bookings. Flight-inclusive packages booked on disneyholidays.co.uk are protected by the ATOL scheme under ATOL number 10401, which is issued by the Civil Aviation Authority. ATOL (Air Travel Organiser's Licence) is the UK scheme that gets you home or refunds you if a travel company selling flight packages goes bust, and you should receive an ATOL certificate when you book.
Packages without flights, such as a Disney hotel and ticket package where you sort your own flights, are covered by ABTA instead, under membership numbers W1803 and P6684. Please note that Disney's Your Key Rights page says this ABTA protection does not extend to accommodation-only bookings, so booking just a hotel room doesn't get you the same financial cover.
What Can You Book Through Disney Holidays?
Disney Holidays sells Walt Disney World and Disneyland Paris holidays, plus Disney Cruise Line sailings, all from the one website and in pounds.
Walt Disney World, Florida
This is where most UK bookings on the site end up. You can book flight-inclusive packages from UK airports, Disney hotel and ticket packages if you'd rather book flights separately, or Walt Disney World tickets direct from Disney on their own. Disney hotels run from Value resorts like the All-Star Resorts up to Deluxe resorts like the Grand Floridian.
Most UK guests book 7, 10 or 14 nights, since a nine-hour flight for a long weekend makes very little sense. We'd lean towards two weeks if you can stretch to it, because the first couple of days often go on getting over jet lag.
See what's available for your Walt Disney World dates
Disneyland Paris
Disneyland Paris sits about 20 miles (32km) east of central Paris and has two parks, Disneyland Park and Disney Adventure World, which was renamed from Walt Disney Studios Park in 2026 after a major expansion. Disney Holidays focuses on Disneyland Paris packages that include travel, whether you fly, take the ferry or go by Eurostar from London St Pancras to Lille Europe with a connecting TGV to Marne-la-Vallée-Chessy, alongside a Disney hotel and park tickets. There's more on how this differs from DisneylandParis.com further down.
Disney Cruise Line
Disney Holidays also sells Disney Cruise Line sailings, with or without flights. In our opinion, though, you're better off booking a cruise without flights on the Disney Cruise Line website, because the cancellation terms are more favourable and you can book online without having to phone.
How Much Is The Disney Holidays Deposit?
It depends on what you book, and this is the bit many people get wrong. The £50 per person deposit you'll see advertised only applies to Walt Disney World bookings without flights. Add flights and it goes up to £150 per person.
| Booking Type | Deposit Per Person | Deposit For A Family Of 4 | Balance Due |
|---|---|---|---|
| Walt Disney World with flights | £150 | £600 | 100 days before departure |
| Walt Disney World hotel or hotel and tickets | £50 | £200 | 8 weeks (56 days) before departure |
| Walt Disney World tickets only | No deposit option | Paid in full at booking | At booking |
| Disney Cruise Line with flights | £200 | £800 | See the booking terms |
| Disney Cruise Line without flights | £150 | £600 | See the booking terms |
| Disneyland Paris packages | 15% of the hotel and ticket cost (flights paid in full at booking) | 15% of the package price | 70 days before departure |
Deposit figures taken from the Disney Holidays payment FAQs and booking conditions, checked on 31st October 2026. Children pay the same deposit as adults, and infant deposits on flight packages vary by airline. If you book inside the balance due window, the full amount is taken at booking.
Once the deposit is paid, you can pay off the balance in instalments with no fees or interest. They aren't taken automatically, though. You make each payment yourself through Manage My Booking, so you can pay £20 one month and £300 the next. We covered this when Disney introduced instalment payments. Disney accepts Visa, Mastercard and American Express cards, and PayPal too.
What Happens If You Cancel?
Under the booking conditions dated 11th February 2025, cancelling a Walt Disney World package more than 100 days before departure costs you the deposit, so £150 per person with flights or £50 per person without. If flights are included and you cancel inside 100 days, you also lose 100% of the flight cost. Cancel seven days or less before you travel and the charge is the full holiday price. Changing an existing booking costs £50 per booking for hotel, ticket or dining changes made more than eight days before departure, or £50 per person plus any airline charges on flight-inclusive packages.
Find out more and book direct with Disney
How To Book With Disney Holidays Step By Step
The booking site works as a package builder, so you put the holiday together piece by piece. These steps are based on a Walt Disney World booking, and Disneyland Paris follows the same pattern.
1. Pick Your Destination And Dates
Start with where and when, because your dates have the biggest effect on price. UK school holidays cost the most, mainly because of flight prices, and that includes the summer holidays, Easter, and the February and October half terms. Term dates vary by council, so check your own school's calendar first.
2. Choose Flights Or Book Without Them
For a flight-inclusive package, you pick your UK departure airport and flights here. Regional departures such as Manchester and Edinburgh can come up as well as London, which saves a long drive to Gatwick or Heathrow before an already long day. If you've found cheaper flights elsewhere, you can skip this step and book a hotel and ticket package instead, but you'll lose the ATOL protection that comes with a flight package.
3. Choose Your Disney Hotel
Walt Disney World hotels are split into Value, Moderate and Deluxe tiers. Staying on site gets you Early Theme Park Entry before the parks open to everyone else, plus Disney's own transport between the parks and hotels. Whether that's worth the extra over an off-site hotel on International Drive is something only your budget can answer.
4. Add Tickets, Dining And Extras
Choose your park tickets, then add any extras you want, such as a dining plan, airport transfers or travel insurance. Some extras are good value and some aren't, so only add what you'll use.
5. Pay Your Deposit And Check Your Paperwork
Pay the deposit to secure the booking. For a flight-inclusive package, check that your confirmation includes your ATOL certificate and keep it somewhere you can find it.
6. Pay The Balance Before The Deadline
Make your instalment payments through Manage My Booking, and make sure the full amount is paid by the deadline, which is 100 days before departure for Walt Disney World flight packages. It's worth setting a phone reminder, since Disney won't take the payments automatically.
Should You Book Disneyland Paris With Disney Holidays Or DisneylandParis.com?
This is where Disney's booking setup gets slightly odd. Disney Holidays concentrates on Disneyland Paris packages with transport included, while DisneylandParis.com sells hotel and ticket packages but no transport at all. Disney Holidays can still book a hotel and ticket package without travel, but it will nudge you towards DisneylandParis.com, and you're free to ignore the nudge.
The payment terms are different from Walt Disney World too. Disneyland Paris packages on Disney Holidays need a 15% deposit, with the balance due 70 days before you travel, compared with a flat per person deposit for Florida. Either way, you're booking direct with Disney. Our full guide to DisneyHolidays.co.uk vs DisneylandParis.com covers which one suits which trip, and if you only need entry to the parks, Disneyland Paris tickets can be bought on their own.
Prices at Disneyland Paris swing a lot from one week to the next, so use the Disneyland Paris pricing calendar to find the cheapest dates and check our Disneyland Paris deals guide before you book.
Check Disneyland Paris package prices with travel included
Are Disneyholidays.ie And Disneypackages.co.uk Official Too?
Yes, both of them are run by Disney, even if three different web addresses for the same company is a lot to keep track of.
Disneyholidays.ie is the Irish version of the site. It sells Walt Disney World holidays in euros, and it's run by the same Walt Disney Travel Company (International). Instead of ATOL, Disney's Your Key Rights page says packages booked on disneyholidays.ie are protected through International Passenger Protection Limited with Liberty Mutual Insurance Europe SE. There's also disneyholidays.com, which is the euro version for other European countries.
Disneypackages.co.uk is Disney's planning site for UK guests, covering Disney hotels and dining plans, with sample itineraries for first-timers. When you go to book, the links send you through to disneyholidays.co.uk, and the site lists the same ATOL 10401 and ABTA numbers. So if a Disney advert has taken you to disneypackages.co.uk, you haven't wandered anywhere dodgy.
Disney Holidays vs Travel Agents vs Booking It Yourself
This is the question that gets asked a lot, and the honest answer is that it depends. Here's a breakdown of what each option gives you.
| Booking Route | ATOL Protection | Who Sorts It If Something Goes Wrong | Best Suited For |
|---|---|---|---|
| Disney Holidays (direct) | Yes, on flight-inclusive packages | Disney's own team | Guests who want Disney hotels and one company handling everything |
| UK tour operator (Virgin Holidays, TUI) | Yes, on flight-inclusive packages | The tour operator, who deals with Disney and the airline for you | Guests who want a particular airline or a mix of Disney and non-Disney hotels |
| Booking it yourself | No, unless you book a package | You, chasing each company separately | Confident planners hunting for the lowest price on each part |
ATOL protection only applies to packages that include flights, whoever you book with.
Virgin Holidays flies into Orlando International Airport, and you can also book Virgin flights on their own if you'd rather pair them with a Disney hotel and ticket package. TUI flies into Orlando Melbourne International Airport, which is a longer drive from Walt Disney World. If you're staying off site, Hotels.com lists hotels on International Drive so you can compare prices against Disney's own.
For tickets, UK sellers such as FloridaTix and Attraction Tickets are worth comparing against Disney's own prices, and our Walt Disney World ticket guide explains the different ticket types.
Our view is that booking direct with Disney makes the most sense if you're staying in a Disney hotel, because you get one booking, one contact and access to Disney's own offers. If you want a specific airline, or a villa off site, a tour operator or booking it yourself will usually suit you better.
Tips Before Booking With Disney Holidays
Book Early For The Best Choice
Disney hotels can sell out for peak dates well in advance. We'd suggest booking around April for a trip the following year, which leaves time to spread the payments and gives you a better choice of hotels. For a 2028 trip, that means aiming for around April 2027.
Pick Quieter Dates Where You Can
Late January to early February and early September to mid-November are usually the quietest and cheapest times for Walt Disney World. Keep in mind that early September falls within a week of most English schools going back, the October half term lands in the middle of the autumn window, and the February half term follows shortly after the winter one. Term dates vary by council, so check your exact dates against your school's calendar.
Keep An Eye On Offers
Disney Holidays runs offers through the year, from free dining to discounts on flight-inclusive packages. Our Walt Disney World deals guide is updated with every official UK offer as it launches.
Get USA Travel Insurance
Disney Holidays may offer you insurance during booking. Whether you take it or arrange your own, make sure the policy includes USA cover, as a standard European policy won't cover you in Florida and American medical bills are eye-watering. Our USA travel insurance guide explains what to look for.
Explore current Disney Holidays packages
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Disney Holidays UK: Your Questions Answered
Is disneyholidays.co.uk the official Disney website?
Yes. Disneyholidays.co.uk is Disney's official UK holiday booking website, run by the Walt Disney Travel Company (International), a division of The Walt Disney Company Limited.
Is Disney Holidays legit?
Yes. Disney Holidays is run by Disney's UK company, The Walt Disney Company Limited, which is registered in London under company number 530051 with its office in Hammersmith. You are booking direct with Disney, with no third party involved.
Is Disney Holidays ATOL protected?
Yes. Flight-inclusive packages are protected under ATOL number 10401. Packages without flights are covered by ABTA (W1803 and P6684), but accommodation-only bookings are not covered.
Can I change my Disney Holidays booking?
Yes. On Walt Disney World bookings, hotel, ticket or dining changes made more than eight days before departure cost £50 per booking. On flight-inclusive packages, changes made 100 or more days before departure cost £50 per person plus any airline charges.
How much is the Disney Holidays deposit?
For Walt Disney World, it's £150 per person for flight-inclusive packages and £50 per person for hotel or hotel and ticket packages. Disneyland Paris packages need a 15% deposit. Children pay the same deposit as adults.
Can you pay for a Disney Holidays booking in instalments?
Yes. You can pay the balance in instalments with no fees or interest, but the payments are not automatic. You make each one yourself through Manage My Booking before the balance due date.
What is the Disney Holidays cancellation policy?
For Walt Disney World packages, cancelling more than 100 days before departure costs your deposit. Cancelling a flight-inclusive package within 100 days of departure also costs 100% of the flight price, and cancelling any package seven days or less before departure costs the full holiday price.
How do I contact Disney Holidays?
Call 0800 169 0730 for Walt Disney World holidays or 0800 169 0737 for Disneyland Paris holidays. Both are freephone numbers. You can also email disneytraveluk@disneyonline.com.
Can I book just park tickets through Disney Holidays?
Yes. You can buy Walt Disney World tickets direct from Disney without a hotel or flights. Ticket-only bookings are paid in full at the time of booking.
Is disneyholidays.ie the same company?
Yes. Disneyholidays.ie is the Irish version of the site, run by the same Walt Disney Travel Company (International) and priced in euros.
