On their most recent earnings call, Disney has continued to praise their controversial park pass reservation system. Disney says they reduced capacity by 20% at peak times versus pre-pandemic levels, although overall attendance is up. In Disney's investor presentation, they continue to push the narrative that the park pass system "improves the guest experience".
Using reservation system to manage attendance during peak holiday weeks, to nearly 20% below pre-pandemic levels at our domestic parks, to improve the guest experience
About The Author
Ash Hales is a British Disney Parks writer and the voice behind Mickey From The UK. Based in the South West of England, he's been visiting Disney Parks for nearly three decades and launched Mickey From The UK in 2017 to provide honest, straight-talking news and advice for UK guests - without the American bias.