Disney Parks Chairman Josh D'Amaro Says Recent Changes Not Just Due To New Leadership
|News - WDW
In a recent interview with the New York Times
Disney Parks Chairman Josh D'Amaro was asked about the recent Disney Parks changes. Those changes have included free self-parking returning to Disney Resort hotels
, attraction photos to be included with Genie+
, the return of Happily Ever after
, and more. Josh D'Amaro was asked if implementing these positive changes was due to Bob Chapek no longer being in charge.
This is not necessarily about a change in leadership. I have a lot of face-to-face conversations with guests when I’m walking the parks, and I read a lot of their comments online.
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If you move a tree, if you change a procedure, if you start asking for reservations — that’s a big deal to our guests. They care. They really, really care. And if people care that much, then I have an obligation to listen and, when appropriate, to make some changes and modifications.
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